Frequently Asked Questions

We understand that you may need to ask some questions regarding our services offered. Go Man and Van have carefully put together a common list of questions and answers.

If you still cannot find the necessary information, please do not hesitate to contact us.

What service do you provide?

We provide a professional, friendly and helpful man and van removals and courier delivery service throughout the United Kingdom and Europe.

Can we afford you?

Yes, due to low overheads our prices are very competitive and are affordable to anyone.

How can I contact you?

You can contact us using our freephone number, mobile number or contact form found here.

What do I do to book you?

You can use our quote form on the right of this page, contact us by telephone or contact us using our contact page here.

How can I pay you?

Payment is made by cash upon completion of the job or by cheque (Please note cheques need to be received 1 week before the job to allow clearance).

Do you provide more men if required?

Yes, two or even three men for larger jobs can be provided. Please let us know when you enquire about a quotation.

Can we travel with the driver?

Our vehicles can carry upto 2 passengers. Such passengers must be accompanying the load been delivered. We cannot carry passengers only.

Does my quote include congestion charge or toll roads?

If your removal is within the congestion charge or on a toll road the cost will be included in the quote and no further charges will be required.

Once a move has been booked, how do you proceed?

We will send you a confirmation email on the day of your booking and we will also call or text a day prior to the move.

Can we rely you will be at our address on time?

We try to to be punctual. However if by any chance due to traffic jams etc we are late, we will give you a call to let you know exactly what time we will arrive.

How do you deal with loading/unloading?

Before we provide you with a quotation we will ask you if there is any significant loading and unloading times which are obviously dependent on the size of the load. We appreciate times may vary, but we would charge additional sums should your original time estimate is exceeded. We would also point out that this would in no way affect the costs from pick up to destination neither would any traffic jams or hold ups during the journey.